(877) 801-8240         205 E. Collins Road Fort Wayne, IN 46825  | My Cart

Terms & Conditions

This website is provided by MRO Hardware and all of its affiliated entities (hereinafter “MRO Hardware”) as an on-line information and communication service. Use of this website is subject to your acceptance of the terms and conditions set forth within this agreement (hereinafter “Agreement”). By accessing or using this website, you agree that you have read, understood, and have become legally bound by the following terms and conditions. If you do not wish to be legally bound by these terms and conditions, you may not access this website or use any of the services provided on or through it. Your use of this website shall be deemed as your acceptance of this Agreement. MRO Hardware may modify this Agreement at any time without prior notice. Modifications are effective immediately upon posting of the modified Agreement. You agree to review this Agreement periodically to be aware of any modifications. Your continued use of this website shall be deemed as your acceptance of any and all modifications of the Agreement.


You agree NOT to use this website or any of this website’s services for or in connection with any of the following activities: (1) tampering, hacking, modifying, or otherwise corrupting the security or functionality of the services, interfering with or disrupting MRO Hardware’ network or other networks connected to the service, or posting, e-mailing, or otherwise transmitting any data that contains any software viruses, Trojan horses and/or any other code, files, or programs intended to destroy, disrupt, or otherwise impair a computer’s functionality or the operation of any service; (2) chain letters, pyramid schemes, or spamming; (3) posting, e-mailing, or otherwise transmitting any unlawful, harmful, harassing, defamatory, libelous, abusive, threatening, vulgar, sexually explicit, hateful, or otherwise objectionable material of any kind, or any material that is invasive of another’s privacy or exploits children under 18 years of age; (4) spoofing or otherwise impersonating any person or entity, such as another user or any MRO Hardware personnel, falsely stating or otherwise misrepresenting your identity or affiliation, or forgoing any TCP/IP packet header or any part of the header information in any e-mail or other posting; (5) using the services for any fraudulent or illegal purpose, or gathering personally identifiable information without prior consent; (6) violating any applicable local, state, national, or international law, such as laws governing financial services or export control; (7) interfering with another user’s enjoyment of the services; or (8) violating any other of MRO Hardware’ rules or policies.


As a user of this website, you agree to provide current, complete, and accurate registration information and to maintain such information to keep it accurate, current, and complete. Additionally, you certify that you are at least 18 years of age and are able to form legally binding contracts under applicable law.


User names and passwords are issued at MRO Hardware’ discretion upon request. A username and password may not be used by anyone but the buyer/user to whom it was originally issued. You agree that you will not give out or share your username and password with anyone, especially people outside of your company, or use the username or password of any other user.


Your use of this website is nonexclusive, non-transferable, and limited to right to access, display, download, and print material from this website solely for you and your companies non-competitive use. Information obtained by you through this website may not be shared or given to any third party—doing so constitutes a violation of this Agreement. You may not modify, reproduce, publicly display, distribute, extract, collect, harvest, or otherwise modify materials from this website for any competitive commercial purposes. You may use this data in your computer systems as vendor quote information as long as it is associated only with MRO Hardware and its affiliates as deemed above. All data on this website is the property of MRO Hardware and can only be used as set forth herein. MRO Hardware reserves the right to seek damages to the full extent permitted by law for any violations of use of the MRO Hardware website as set forth within this Agreement.


The use of the materials on this website is at your own risk. Materials are provided “AS IS,” without any warranties as to the availability of this website or the accuracy of the materials provided on https://mrohardware.com


All material contained within this website is copyrighted. You agree to comply with all copyright law when you access or use this website. The trademarks, logos, and service marks (hereinafter “Marks”) displayed on this website are the property of MRO Hardware or other third parties. You are not permitted to use these Marks without the prior written consent of MRO Hardware or such third party, which may own the Marks. The catalog portion of our website is formatted in Adobe Acrobat. Permission is granted to download the Adobe Acrobat portion of our catalog onto your desktop for reference only and for the purchase of our products. Any reproduction of the contents of our catalog for purpose of the sale of any information is prohibited and infringement of copyright laws.


While every effort will be made to maintain listed prices, prices are subject to change without notice due to changes in cost of material and/or manufacturing services. Prices and availability contained herein are quotations and DO NOT constitute legally binding offers. Prices are quoted and payable in U.S. Dollars. The buyer will arrange for and pay all expenses necessary to deliver purchased parts from MRO Hardware’ facility unless specific arrangements are made prior to sale. All items priced on this website should be considered stock unless buyer is notified prior to shipment. Pricing is updated daily to reflect fluctuations in the manufacturer’s pricing. MRO Hardware reserves the right to correct pricing in the event of our error and will notify the buyer prior to shipment to obtain both acknowledgment and acceptance of correction. The buyer’s order is subject to Seller’s line-item requirements AND minimum order requirements.


MRO Hardware and its officers, directors, employees, and agents, shall in no event be liable to any person or entity for any indirect, special, consequential, or other damages that are related to the use of, or the inability to use this website, or the content or functions contained therein.


We typically ship orders either by UPS or FedEx. We are a stocking distributor and maintain an extensive amount of inventory. We have an order fill rate close to 100%. In case we do not have a sku in stock we will contact you. While we maintain a high level of accuracy, mistakes will occur from time to time. Simply contact us and inform us of the error. We will either issue a credit memo OR make other arrangements. We are not responsible for shipping errors caused by UPS/FEDEX either via shipping or shipping calculations based on integrations of their software.


This Agreement shall be deemed to have been made in the State of Indiana, U.S.A. and shall be interpreted in accordance with the law of the State of Indiana without regard to conflict of law principles. You consent to the exclusive jurisdiction of the state and federal courts of the state of Indiana, U.S.A., for determination of any claim or controversy between the parties and arising out of or relating to this Agreement. You consent to the jurisdiction of Indiana courts and waive any objections as to personal jurisdiction or to the laying of venue in such courts due to inconvenient forum or for any other basis. In the event that MRO Hardware shall engage an attorney or commence an action against you arising out of facts and circumstances related to this Agreement including, but not limited to, your breach of any of your obligations hereunder, MRO Hardware shall be entitled to recover its reasonable attorney’s fees, costs, and other disbursements incurred in connection therewith.


You agree to indemnify, defend, and hold harmless MRO Hardware, its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to this website from and against all losses, expenses, damages, and costs, including reasonable attorney’s fees, resulting from or relating to any violation of this Agreement by you.


This website is controlled and operated by MRO Hardware from its offices within the United States. MRO Hardware makes no representation that the products or other material accessed through this website are appropriate or available for use in all other locations, and access to them from other countries, where their contents are illegal, is prohibited. Those who choose to access this website from other locations do so on their own volition and are responsible for compliance with applicable local laws. You may not export or re-export any product received under this Agreement except in full compliance with all United States laws and regulations. In particular, the products may not be exported or re-exported into, (or to a national or resident of any country to which the United States embargoes goods, or to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Denial Orders). In addition, you are responsible for complying with any local laws in your country, which may impact your right to import, export, or use this website or products obtained through this website.


You agree to obtain prior written permission from MRO Hardware before linking to this website. This website provides links to third-party websites or Internet sources, which are not under the control of MRO Hardware. These links are provided solely for informational purposes and as a convenience and do not constitute an endorsement, sponsorship, recommendation, or referral by MRO Hardware to the linked website or its products and services. MRO Hardware makes no guarantees whatsoever about any other website to which you may have access through this website. MRO Hardware is not responsible for actions of the operators of linked websites or the content, services, or products available on or through them.


Any attempt by any person to deliberately damage this website or undermine its operation is a violation of criminal and civil laws. Should such an attempt be made, MRO Hardware reserves the right to seek damages from such person to the full extent permitted by law.


MRO Hardware reserves the right to terminate service to you in its sole discretion, with or without notice, if we believe that your conduct fails to conform with this Agreement, to investigate and to involve and cooperate with law enforcement authorities, and to pursue a civil lawsuit or criminal prosecution for any alleged or actual illegal activities involving this website or any of the services. Obligations assumed by you through this Agreement, shall survive termination. MRO Hardware may terminate, change, suspend, or discontinue any aspect of this website at any time, including the availability of any features of this website. MRO Hardware may also impose limits on certain features and services or restrict access to parts, or all, of this website without notice or liability.


The buyer is obligated to inspect parts after delivery, within a reasonable period of time, not to exceed 7 days. Parts will be presumed accepted unless MRO Hardware is notified of an error, defect or rejection within the 30 days period. MRO Hardware will have a reasonable opportunity to replace rejected parts or credit buyers with the purchase price.


MRO Hardware makes every effort to update all pricing. MRO Hardware reserves the right to correct pricing, if necessary, after an order has been submitted and prior to shipment. Buyer will be notified prior to processing the order if a correction is necessary. Our site may contain typographical errors and inaccuracies. We reserve the right to correct ANY error and disclaim ANY liability for damages resulting from the use of any site content. We encourage all buyers to use their own governmental prints and proprietary prints to ensure accuracy.


All items are in conformity with all current governmental requirements and the specifications of the respective manufacturers. MRO Hardware disclaims all other warranties, express or implied, including all warranties of merchantability and of fitness for a particular purpose. The liability of MRO Hardware is expressly limited exclusively to the replacement of any item which is rejected because of a defect in material or workmanship. Such replacement shall constitute satisfaction of all liability MRO Hardware, LLC may have in connection with such parts whether liability is based upon contract rights, negligence, both direct or indirect, consequential damages.


All major credit cards are accepted.

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