This website is provided by MRO Hardware and all of its affiliated entities (hereinafter “MRO”) as an on-line information and communication service. Use of this website is subject to your acceptance of the terms and conditions set forth within this agreement (hereinafter “Agreement”). By accessing or using this website, you agree that you have read, understood, and have become legally bound by the following terms and conditions. If you do not wish to be legally bound by these terms and conditions, you may not access this website or use any of the services provided on or through it. Your use of this website shall be deemed as your acceptance of this Agreement. MRO may modify this Agreement at any time without prior notice. Modifications are effective immediately upon posting of the modified Agreement. You agree to review this Agreement periodically to be aware of any modifications. Your continued use of this website shall be deemed as your acceptance of any and all modifications of the Agreement.
ELIGIBILITY FOR USE
You agree NOT to use this website or any of this website’s services for or in connection with any of the following activities: (1) tampering, hacking, modifying, or otherwise corrupting the security or functionality of the services, interfering with or disrupting MRO’ network or other networks connected to the service, or posting, e-mailing, or otherwise transmitting any data that contains any software viruses, Trojan horses and/or any other code, files, or programs intended to destroy, disrupt, or otherwise impair a computer’s functionality or the operation of any service; (2) chain letters, pyramid schemes, or spamming; (3) posting, e-mailing, or otherwise transmitting any unlawful, harmful, harassing, defamatory, libelous, abusive, threatening, vulgar, sexually explicit, hateful, or otherwise objectionable material of any kind, or any material that is invasive of another’s privacy or exploits children under 18 years of age; (4) spoofing or otherwise impersonating any person or entity, such as another user or any MRO personnel, falsely stating or otherwise misrepresenting your identity or affiliation, or forgoing any TCP/IP packet header or any part of the header information in any e-mail or other posting; (5) using the services for any fraudulent or illegal purpose, or gathering personally identifiable information without prior consent; (6) violating any applicable local, state, national, or international law, such as laws governing financial services or export control; (7) interfering with another user’s enjoyment of the services; or (8) violating any other of MRO’ rules or policies.
As a user of this website, you agree to provide current, complete, and accurate registration information and to maintain such information to keep it accurate, current, and complete. Additionally, you certify that you are at least 18 years of age and are able to form legally binding contracts under applicable law.
USER NAMES AND PASSWORDS
User names and passwords are issued at MRO’ discretion upon request. A username and password may not be used by anyone but the buyer/user to whom it was originally issued. You agree that you will not give out or share your username and password with anyone, especially people outside of your company, or use the username or password of any other user.
USE OF INFORMATION/INTELLECTUAL PROPERTY
Your use of this website is nonexclusive, non-transferable, and limited to right to access, display, download, and print material from this website solely for you and your companies non-competitive use. Information obtained by you through this website may not be shared or given to any third party—doing so constitutes a violation of this Agreement. You may not modify, reproduce, publicly display, distribute, extract, collect, harvest, or otherwise modify materials from this website for any competitive commercial purposes. You may use this data in your computer systems as vendor quote information as long as it is associated only with MRO and its affiliates as deemed above. All data on this website is the property of MRO and can only be used as set forth herein. MRO reserves the right to seek damages to the full extent permitted by law for any violations of use of the MRO website as set forth within this Agreement.
USE OF INFORMATION/WARRANTIES
Use of the materials on this website is at your own risk. Materials are provided “AS IS,” without any warranties as to the availability of this website or the accuracy of the materials provided on https:// MROhardware.com
COPYRIGHTS AND TRADEMARKS
All material contained within this website is copyrighted. You agree to comply with all copyright law when you access or use this website. The trademarks, logos, and service marks (hereinafter “Marks”) displayed on this website are the property of MRO or other third parties. You are not permitted to use these Marks without prior written consent of MRO or such third party, which may own the Marks. The catalog portion of our website is formatted in Adobe Acrobat. Permission is granted to download the Adobe Acrobat portion of our catalog onto your desktop for reference only and for the purchase of our products. Any reproduction of the contents of our catalog for purpose of the sale of any information is prohibited and infringement of copyright laws.
While every effort will be made to maintain listed prices, prices are subject to change without notice due to changes in cost of material and/or manufacturing services. Prices and availability contained herein are quotations and DO NOT constitutes legally binding offers. Prices are quoted and payable in U.S. Dollars. Buyer will arrange for and pay all expenses necessary to deliver purchased parts from MRO’ facility, unless specific arrangements are made prior to sale. All items priced on this website should be considered stock unless buyer is notified prior to shipment. Pricing is updated daily to reflect fluctuations in manufacturer’s pricing. MRO reserves the right to correct pricing in the event of our error and will notify the buyer prior to shipment to obtain both acknowledgement and acceptance of correction. Buyer’s order is subject to Seller’s line item requirements AND minimum order requirements.
LIMITATIONS ON LIABILITY
MRO and its officers, directors, employees, and agents, shall in no event be liable to any person or entity for any indirect, special, consequential, or other damages that are related to the use of, or the inability to use this website, or the content or functions contained therein.
We typically ship orders either by UPS or FedEx. Next Day Air Delivery is available at an additional cost. Every effort is made to ship your entire order to you on the day it was ordered. When an order is received after 12:00 PM EST, it is not always possible to ship the entire order that day. In some cases, we will ship whatever we have completed to you on one day, and the balance the next business day. In doing so, you receive product as soon as possible. Most of the country will receive their order in 2-3 Day via UPS or FedEx Delivery. Orders of $150 or more ordered at one time, in continental US, under 40 pounds and shipped to a single location will be shipped free. If your order is below $150, the shipping cost will be added to your invoice. We are a stocking distributor and maintain an extensive amount of inventory. We have an order fill rate close to 100%. In the case we do not have a sku in stock we will contact you. While we maintain a high level of accuracy, mistakes will occur from time to time. Simply contact us and inform us of the error. We will either issue a credit memo OR make other arrangements. We are not responsible for shipping errors caused by UPS/FEDEX either via shipping or shipping calculations based off of integrations of their software.
SHIPMENT & ACCEPTANCE OF PRODUCTS
MRO will ship same day on all priority orders (UPS Red, Blue, & Orange – FedEx P1, P2, and Economy) that are received by 3:00pm EST. If you are in an AOG situation or your order MUST ship Same Day Service, call your Account Executive at 1.800.330.3975 to verify the status of your orders’ shipment. DHL orders must be received by 12:00 pm EST to receive Same Day Shipping. Orders shipping via USPS will ship the following business day. Buyer is obligated to inspect parts after deliver, within a reasonable period, not to exceed 30 days. Parts will be presumed accepted unless MRO is notified of an error, defect or rejection within the 30 days period. MRO will have reasonable opportunity to replace rejected parts or credit buyer with the purchase price.
VENUE SELECTION/CHOICE OF LAW
This Agreement shall be deemed to have been made in the State of Michigan, U.S.A. and shall be interpreted in accordance with the law of the State of Michigan without regard to conflict of law principles. You consent to the exclusive jurisdiction of the state and federal courts of the state of Michigan, U.S.A., for determination of any claim or controversy between the parties and arising out of or relating to this Agreement. You consent to the jurisdiction of Michigan courts and waive any objections as to personal jurisdiction or to the laying of venue in such courts due to inconvenient forum or for any other basis. In the event that MRO shall engage an attorney or commence an action against you arising out of facts and circumstances related to this Agreement including, but not limited to, your breach of any of your obligations hereunder, MRO shall be entitled to recover its reasonable attorney’s fees, costs, and other disbursements incurred in connection therewith.
You agree to indemnify, defend, and hold harmless MRO, its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to this website from and against all losses, expenses, damages, and costs, including reasonable attorney’s fees, resulting from or relating to any violation of this Agreement by you.
This website is controlled and operated by MRO from its offices within the United States. MRO makes no representation that the products or other material accessed through this website are appropriate or available for use in all other locations, and access to them from other countries, where their contents are illegal, is prohibited. Those who choose to access this website from other locations do so on their own volition and are responsible for compliance with applicable local laws. You may not export or re-export any product received under this Agreement except in full compliance with all United States laws and regulations. In particular, the products may not be exported or re-exported into, (or to a national or resident of any country to which the United States embargoes goods, or to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Denial Orders). In addition, you are responsible for complying with any local laws in your country, which may impact your right to import, export, or use this website or products obtained through this website.
You agree to obtain prior written permission from MRO before linking to this website. This website provides links to third party websites or Internet sources, which are not under the control of MRO. These links are provided solely for informational purposes and as a convenience and do not constitute an endorsement, sponsorship, recommendation, or referral by MRO to the linked website or its products and services. MRO makes no guarantees whatsoever about any other website to which you may have access through this website. MRO is not responsible for actions of the operators of linked websites or the content, services, or products available on or through them.
LIABILITY FOR MISUSE
Any attempt by any person to deliberately damage this website or undermine its operation is a violation of criminal and civil laws. Should such an attempt be made, MRO reserves the right to seek damages from such person to the full extent permitted by law.
TERMINATION OF USE
MRO reserves the right to terminate service to you in its sole discretion, with or without notice, if we believe that your conduct fails to conform with this Agreement, to investigate and to involve and cooperate with law enforcement authorities, and to pursue a civil lawsuit or criminal prosecution for any alleged or actual illegal activities involving this website or any of the services. Obligations assumed by you through this Agreement, shall survive termination. MRO may terminate, change, suspend, or discontinue any aspect of this website at any time, including the availability of any features of this website. MRO may also impose limits on certain features and services or restrict access to parts, or all, of this website without notice or liability.
STANDARD TERMS FOR SALE OF PARTS
The following terms of sale apply to any sale of products by MRO, LLC. – a Michigan corporation, with the place of business at 2990 Technology Dr. Rochester Hills, MI 48309.
Seller is certified to Quality Standard AS9100D & ISO 9001:2015
SHIPMENT AND ACCEPTANCE OF PRODUCTS
MRO will ship same day on all priority orders (UPS Red, Blue, & Orange – FedEx P1, P2, and Economy) that are received by 3:45pm EST. If you are in an AOG situation or your order MUST ship Same Day Service, call your Account Executive at 1.800.330.3975 to verify the status of your orders’ shipment. DHL orders must be received by 2:45pm EST to receive Same Day Shipping. Orders shipping via USPS will ship the following business day. Buyer is obligated to inspect parts after deliver, within a reasonable period of time, not to exceed 30 days. Parts will be presumed accepted unless MRO is notified of an error, defect or rejection within the 30 days period. MRO will have reasonable opportunity to replace rejected parts or credit buyer with the purchase price.
ERRORS AND OMISSIONS
MRO makes every effort to update all pricing. MRO reserves the right to correct pricing, if necessary, after an order has been submitted and prior to shipment. Buyer will be notified prior to processing the order if a correction is necessary. MRO reserves the right to replace ordered parts with a new revision, superseding parts or replacement part with the same fit, form and function, conforming to establish industry specification where the drawing or specification authorizes such replacement. Buyer’s part number will be referenced when necessary with purchase orders. Our site may contain typographical errors and inaccuracies. We reserve the right to correct ANY error and disclaim ANY liability for damages resulting from the use of any site content. We encourage all buyers to use their own governmental prints and proprietary prints to insure accuracy. MRO’ Catalog is an industry leader and we welcome our customers to notify us if they detect any inaccuracies.
All items are in conformity with all current governmental requirements and the specifications of the respective manufacturers. MRO disclaims all other warranties, express or implied, including all warranties of merchantability and of fitness for a particular purpose. The liability of MRO is expressly limited exclusively to replacement of any item which is rejected because of a defect in material or workmanship. Such replacement shall constitute satisfaction of all liability MRO, LLC may have in connection with such parts whether liability is based upon contract rights, negligence, both direct or indirect, consequential damages.
2021 MRO Hardware PRODUCTS, LLC. ALL RIGHTS RESERVED.
Note:The above opt-out process will eliminate some, but not all tracking. For example, you visiting our site creates an event in the log files. Log data is the information recorded by our web server about when, how, and which visitors are using our website. We use log data as a forensic trail if our website is breached, hacked, or misused in any way. We also use these log files to improve system performance.
TYPES OF INFORMATION COLLECTED
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are and where you are. When you engage in certain activities, such as filling out a survey, request for quote, calling us or sending us feedback, we may collect certain information about yourself. It is completely optional for you to engage in these activities.
NON-PERSONALLY IDENTIFIABLE INFORMATION
During a normal visit to our site, no personally identifiable information about you is collected unless you have made contact with us. All information on our site is free to browse at your leisure without the need for you to provide us with any personally identifiable information. Our websites collects other information, nonpersonally identifiable information from site visitors. Non-personal information may include information such as tracking the site pages that are visited, ip addresses, cookies, device id’s, the amount of time spent on our site, clicks, page views, events (which shopping tools you interacted with), and zip code.
Our primary goal is collecting aggregate information from you is to be able to perform analysis that allow us to improve the functionality of the website. We need to collect aggregate information in order to track page visits and peak site usage time, and to perform site clickthrough analysis and site layout re-design.
USE AND RELEASE OF INFORMATION
Personally identifiable information collected on our websites may be used to:
- Fulfill a Site user request (e.g., brochure fulfillment, lead generation, send marketing or promotional materials including e-mails or other information, save or share content)
- Fulfill and deliver an order for goods or services
- Respond to your comments or requests for information
- Meet a request for or to develop new products or services
- Make the user experience more customer friendly
- Contact you if necessary in the course of processing or shipping an order for products or services
- Generate Site analytics that improve our site layout, content, product offerings and services
- Compile user data that is stored in our corporate database and may be used for marketing and other purposes
- Comply with legal requirements
- For security purposes. We may use your information to protect our company and our customers. We may also use information to protect our sites and apps.
You have certain choices about how we use your information. You can control certain cookies and tracking tools.
YOUR CALIFORNIA PRIVACY RIGHTS.
If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email or write to us. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry.
THESE SITES AND APPS ARE NOT INTENDED FOR CHILDREN.
Our sites and apps are meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can contact us. You can also write to us. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line.
WE USE STANDARD SECURITY MEASURES.
The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.
We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.
WE MAY LINK TO THIRD-PARTY SITES OR SERVICES WE DON’T CONTROL.
TERMS AND CONDITIONS
COPYRIGHT AND OTHER INTELLECTUAL PROPERTY
All content, graphics, audio, video, software, and other materials, as well as the HTML code used to create any material on this Site, contained on or available via the Site and the compilation of such materials (the “Materials”) are the property of MRO Hardware Products, LLC. and/or its subsidiaries or affiliates and are protected by trademark and copyright law and other proprietary rights laws in the United States of America and in other countries. Unless otherwise specified, no one has permission to copy, display, distribute, republish, publicly perform, modify, sell, or create derivative works from the Materials in any form for any commercial, non-commercial, or public purpose. Unauthorized use of the Site or the Materials may violate copyright, trademark, or other intellectual property laws and/or proprietary rights laws, and may subject you to criminal and/or civil liability. Use of the Site or any Materials in any manner not authorized by MRO Hardware Products, LLC., contrary to the interests of MRO Hardwar, LLC., or contrary to any laws in any jurisdiction in which such use occurs, is strictly prohibited. Except as expressly provided herein, MRO Hardware, LLC. does not grant any express or implied right to you under any patents, trademarks, copyrights, trade secret information, or any other proprietary rights.
You are hereby granted a limited, non-exclusive, non-transferable right, to the extent that MRO Hardware, LLC. is able to grant such a right, to view the information available from the Site for informational and non-commercial purposes only and to print out pages from this Site for informational and non-commercial purposes only. Any and all copies of the Materials must retain the copyright, trademark, service mark, and other proprietary notices displayed on the Site with respect to such Materials.
Anyone under 18 years of age and anyone who is not able to understand or enter into this Agreement for any reason is prohibited from using this Site. In addition to the prohibited uses described above, MRO Hardware, LLC specifically prohibits any use of the Site, and all users agree not to use the Site, to provide any false or misleading information; use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any activity being conducted on the Site; take any action which imposes an unreasonable or disproportionately large load on the Site’s infrastructure.
DISCLAIMER AND LIMITATION OF LIABILITY
THE MATERIALS PROVIDED AT THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT OF INTELLECTUAL PROPERTY, IN NO EVENT WILL MRO Hardware, LLC, ANY OF ITS SUBSIDIARIES OR ANY THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCULDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY WEBSITES LINKED TO THIS SITE, OR THE MATERIALS OR INFORMATION CONTAINED AT ANY OR ALL SUCH WEBSITES, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES AND/OR THE EXCLUSION OF IMPLIED REPRESENTATIONS AND WARRANTIES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
MRO Hardware, LLC does not warrant (1) that this Site or its server are free from errors or viruses, worms or “Trojan horses”, or (2) the accuracy and completeness of the materials on this site. We actively scan, use best practices, and use SSL. In addition, MRO Hardware, LLC may make changes to the materials at this Site at any time without notice.